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General Information
The Springfield City School District is now offering a secure website for students and other interested parties to conveniently request student records through an online service provider.
Per District policy and the Family Education Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian or responsible person if the student is less than 18 years of age. If the student is 18 years of age or older, school records will not be released to anyone other than the applicant.
Important Information
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All requests for student records / information will be submitted and paid for online using a credit or debit card. There are no fees for current students.
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Phone, mail, email or fax requests are no longer accepted. All orders must be submitted on-line and will be processed during normal business hours (Monday-Friday 8:00 am - 4:00 pm)
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Same day service is not available. Please allow 7 business days to process record requests.
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Records will be sent electronically unless the requestor makes a note in the Special Instructions field to view records in person or pick up records.
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For those who request the pickup or in-person option, a notification will be sent to you via email when your order is ready. An official, unexpired photo ID (such as a driver’s license or passport or military ID) is required prior to viewing or picking up the records.
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You will receive emails from scribOnline@scribsoft.com to notify you of the status of your order. It is important to read your emails carefully as additional information may be required to process your request.
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If the record you are requesting is not available, you will receive an email denying your request with details about the unavailability of the requested record. Your credit or debit card will not be charged if your records request cannot be fulfilled.
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Education verifications will be delivered via email to the email address used during the ordering process
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All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order, payment, our progress, and the records delivery will be sent via email.
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Those who serve, or have served, in the military are eligible for free records requests. To request a coupon code for a free request, please email proof, such as your military ID to records@scsdoh.org
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Incarcerated individuals are eligible for free record requests to be delivered to the correctional facility only. To receive a coupon code, please email records@scsdoh.org with the name and address of the correctional facility.
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Record TRANSFER (K12 Districts) requests will be fulfilled between August 1st and May 31st for middle and elementary school students.
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Click the appropriate link button to request information.
Please note that this website is optimized for IE 8.0 and higher, Safari, Chrome and Firefox.
ELECTRONIC RECORD VERIFICATION
If you received an electronic record, you can verify the validity of the student record by visiting the Verify Credentials link.
| Official High School Transcript | $2.00 |
| Graduation Verification | $2.00 |
| Immunization Record | $2.00 |
| Copy of Birth Certificate | $2.00 |
| Individual Education Plans (IEP) | $2.00 |
| Evaluation Team Reports (ETR) | $2.00 |
| Complete Student Record | $12.00 |
There will be a $5 convenience fee added to all alumni orders.
All copies of transcripts requested by former students to be mailed to their home address will be UNOFFICIAL copies. Only prospective employers, attorneys, colleges, and universities receive official copies.
The Following May be Requested by Current Students:
| High School Transcript | $0.00 |
| Individual Education Plans (IEP) | $0.00 |
| Evaluation Team Reports (ETR) | $0.00 |
| Complete Student Record | $0.00 |
| Immunization Record | $0.00 |
| Copy of Birth Certificate | $0.00 |
All copies of transcripts requested by students to be mailed to their home address will be UNOFFICIAL copies. Only prospective employers, attorneys, colleges, and universities receive official copies.
| Official High School Transcript | $15.00 |
| Individual Education Plans (IEP) | $15.00 |
| Evaluation Team Reports (ETR) | $15.00 |
| Education Verification | $15.00 |
| Complete Student Record | $25.00 |
There will be a $5 convenience fee added to all third party orders.
- SAT scores may be requested from College Board or by calling 866-756-7346.
- ACT scores may be requested from ACT or by calling 319-337-1270.
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Springfield City School District
Technical Support |
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Business Hours
Monday - Friday
8:00 AM - 4:00 PM